Any Questions?
The following short videos should cover everything you need to know to help you get started...
You may find your answers listed below...
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...search our Knowledgebase
...or register a support ticket with our Support Centre
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About us?
Audio-Book-Carnival has a franchise agreement with Spoken Network Group. Our dual vision is to popularize the magnificent world of spoken word audio content while remaining fully independent and impartial of all publishing houses where content, reviews and marketing are concerned. We want the buying experience for lovers of spoken word content to be extremely enjoyable, with comprehensive guidance and support at every level, allowing easy downloading of the titles of your choice. Perhaps we are close to achieving this this aim; however... if you can see scope for improvement let us know ...feel free to Contact Us anytime.
What format do I receive the audio in?
We make use of two formats; MP3 and WMA. Both of these formats will play on PCs and Macs and most portable players. The publisher chooses which format they want the files to be distributed in. When you purchase a downloadable title from this site you will be taken to a special area of the site where you can choose from a variety of file formats. If you have a high speed connection you will probably prefer to download the highest quality file available. If you have a slow Internet connection you can choose to download a file that is smaller in size, but will not be of quite the same quality, but it will still be very listenable.
Can I use these files on an iPod?
Yes! All you need to do is burn the files to CD first, a safe practice as it means you are making a backup copy of everything you buy in case your computer is stolen or hard drive fails, then rip the CD straight into iTunes. You can then transfer the audio to your iPod in the normal way (watch video to see how).
Can I copy the files onto audio CDs and listen on my hi-fi or in-car system?
Yes! Copying the files to an audio CD on your computer is quick and easy, particlarly if you are using Windows (watch video to see how).
How easy is it to download the files once I have purchased them?
It is very easy. Once you have made your purchase you will be taken through to a special part of the site where you can download the files you have purchased. Easy to follow instructions are provided on the download page. If you do run into any problems at all, which is very unlikely, you can always contact us at our Support Centre, and we will be happy to help in any way we can.
Do I need any special software to play these audio files?
No. All the files on this site will work on a standard PC.
Do you offer a guarantee?
Yes! If you are not 100% happy with your purchase just let us know and we will refund your money in full. This means you can purchase from us with complete confidence.
Am I breaking the law by downloading these audio files?
Absolutely not! ALL of the content on this site has been approved by the publishers and copyright holders. As a paying customer you are entitled to download and listen to these files as often as you wish and on whatever equipment you wish. However, like any other media, it is illegal to make copies of the files and give them to other people.
How long will it take to download the audio files?
It will vary greatly depending on what kind of Internet connection you have. If you have a broadband connection it will take just a few minutes per part. If you have a 56k dial-up connection it will be considerably slower. If a recording is several hours long we will have split it into several parts to make it easier to download so even if you are on a slow connection you can start listening to the first part whilst the others are downloading.
Can I listen to a sample of the audio before I decide to make a purchase?
Yes! All of the titles on this site include a five minute sample that you can listen to before deciding to make a purchase. The recording you hear will not sound as good as the audio you will download once you have made a purchase as it has had to be compressed a great deal to allow easy streaming on all the different connection speeds.
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